Government Group Registration Procedures

For the 2024 SBC, there are 2 options for Government Group Registrations, depending on the Group size:

• If you are registering select individual attendees (5 or less), you can register them as a "Group" during the Registration process by selecting "Add Additional Attendees" on the Review page of the first individual's registration form.  You will continue this process for each attendee.
• When you get to the Payment page of the final attendee, you will pay for all  Registrations with a credit card. (Payment Method will default to "credit card" - no need to change this.)

OR,  if you have a larger group (6 or more) and need them on one invoice; they will be handled in the following manner:

• Government agency must have its attendees individually register themselves through the appropriate Registration Form (Attendee, Booth Staff, or Speaker).
• Each registrant must complete the Registration form and answer all required questions.
• Each registrant should select "BALANCE DUE" as their Payment Method.
  • Payment Method defaults to "credit card."  Click on the down arrow and select "BALANCE DUE" from the list. 
• After all individuals have registered, please send an email to registration@same.org and submit a list of the individuals who should be included on the group invoice.
• A group invoice will be created based on the list and sent to the individual who requested it.
• Please be sure the registration fee is correct for all attendees. There are different fees for SAME members and Non-members.
• The GPC holder will contact SAME at 703-549-3800 (select 3 for Events and then 1 for Registration) to pay the invoice before the deadline.
• DEADLINE: Registrations must be completed by and the list submitted by Friday, November 8, 2024.
• DEADLINE:  All payments must be made prior to COB (5:00 pm, EST) on Thursday, November 14, 2024.
• Group payments cannot be taken after Thursday, November 14, 2024.
• Contact registration@same.org with any questions.

SBC Cancelation and Refund Policy:
Cancelations will be accepted through COB (5:00 pm  ET) on October 25, 2024, and must be received in writing, to registration@same.org. Registration fees will be refunded in full minus a handling/processing charge of $100.00 for individual registration. If you are a government employee or your registration fee is $0.00, you will not incur a handling/processing charge if you cancel. SAME regrets that refunds cannot be issued after October 25, 2024. You may transfer your registration to a colleague if circumstances prevent you from participating in the virtual event. The cancelation fee and deadline do not apply to government registrations. Government registrations will receive full refunds at any time.

Registration Transfer:
To transfer your PAID registration to someone else in your company, please have the substitute register for SBC. When they get to the Payment page, click the down arrow for the “Payment Method” and select “send invoice” from the menu.  Complete the the Registration, but do not pay. Then, send an email to registration@same.org when this is completed to request the transfer.  The original registration will be canceled and the fee paid will be transferred to the substitute’s registration. *If the substitute’s fee is different (member vs non-member or Early vs Regular fees) the difference will be charged.* 

To transfer a Complimentary Exhibitor Full Conference registration, the process is different. Please send an email to request that your registration be canceled.  Once it is canceled, the substitute can register and select the Complimentary Exhibitor registration item. Transfer requests must be submitted by 12:00 p.m., (EST) on Friday, November 15, 2024.  After this deadline, transfers must be completed onsite at the Help Desk.