Attendee FAQs
No. All individuals onsite at SBC must be eighteen (18) years of age or older. There are no exceptions to this policy. |
Registration pricing can be found on the Registration Information Page of the SBC event website. |
Registration opened on July 14, 2023. Visit the Registration Information page for details. |
What's included with your Registration: |
A link to SBC Housing will be available on the SBC Travel & Lodging page in mid-July! Visit this page to secure your Hotel room before rooms sell out or by the Hotel cutoff dates! |
All sessions and events that will be included in our 2023 SBC can be found on the Schedule-At-A-Glance! |
ALL SBC events will be held in San Antonio, TX which is in the Central Time Zone. |
You can view our Schedule at a Glance for our 2023 SBC. This is an overview of what is taking place on each day and will be updated as needed. |
The event is being held in-person only at the Music City Center in San Antonio, TX. The sessions will be recorded (audio) and this will be set to the presentation slides. They will be available after the conference in the Attendee Service Center (ASC) through December 31, 2023. |
No, you do not need to be a member of SAME to attend the Small Business Conference (SBC). However, SAME members do receive a discounted registration fee. |
If your member information doesn't populate in the registration system, please send an email to member@same.org. |
If your company has an SAME Corporate membership, this does not mean that all employees have an SAME membership. The organization must select the employees to be on the Corporate membership. |
We expect about 5,000 Attendees, 20% Govt. with the majority of those being USACE employees. |
Online registration will stay open until the end of the conference. You can also register at the conference at one of the Onsite Registration stations. |
For SBC, we do not offer any Guest/Spouse registrations or offerings. |
Each Booth comes with (2) Complimentary Exhibitor Full Conference registrations. Those receiving the complimentary registrations must register through the Booth Staff Registration form. |
I''m trying to register my booth staff, but I cannot find our company in the drop-down. Why is this?
If your booth is not paid in full and approved by SAME, you will not see your company in the drop-down list. Keep in mind that this process is not instantaneous. Our staff makes every effort to check payments daily and approve paid companies as quickly as possible. |
We accept credit cards (Visa, American Express, Mastercard), ACH, and check payments. |
Yes. You can pay for your registration with multiple credit cards. |
If paying by check, please make it payable to SAME and mail it with a copy of your invoice to the address below. PLEASE NOTE: This is a new payment address. |
Cancelations will be accepted through COB (5:00 pm EDT) on October 6, 2023, and must be received in writing, to registration@same.org. Registration fees will be refunded in full minus a handling and processing charge of $100.00 for individual registration. If you are a government employee or your registration fee is $0.00, you will not be charged a cancelation fee if you cancel. SAME regrets that refunds cannot be issued after October 6, 2023. You may transfer your registration to a colleague if circumstances prevent you from attending the event. |
To retrieve your registration invoice/receipt, please login to the Attendee Service Center. Your login information is located in your confirmation email. |
To transfer your registration to someone else in your company, please have the substitute register for SBC. When they get to the Payment page, click the down arrow for the “Payment Method” (defaults to "credit card') and select “send invoice” from the menu. They should complete the Registration, but do not pay. Then, send an email to registration@same.org when this is completed to request the transfer. Your original registration will be canceled and the fee paid will be transferred to the substitute’s registration. *If the substitute’s fee is different (member vs non-member) the difference will be charged.* Transfer requests will be accepted until Noon EST on Friday, October 27, 2023. After this deadline, transfers must be completed onsite at the Help Desk. |
Yes, for Government attendees, if you would like to register now but pay later please select, "SPECIAL" as your Payment Method. Click on the down arrow and select this from the menu; defaults to "credit card." When you are able to pay for your registration, please login to the Attendee Service Center and make payment. Your login information is located in your confirmation letter. Payment must be made prior to the start of the conference. |
A Pre-Conference Attendee List will be posted in the Attendee Service Center (ASC) two weeks before the conference (10/18). A Final list will be posted within one week after the end of the conference. Your login to the ASC can be found in your registration confirmation letter. Access to the ASC and the Attendee List is limited to registrants only. |
Yes, there is The UPS Store located near the Main Lobby of the convention center. |